Frequently asked questions
What's included with a Conference Pass?
For information on the types of passes available and the items included please visit our pricing page.
What are the registration rates?
Visit our pricing page to view the pricing for registration and add-on classes.
When does the conference open?
Conference: Sunday March 3-Thursday March 7
Show Floor: Tuesday March 5-Thursday March 7
When is the show open?
The show floor is open:
Tuesday, March 5, 2024 from 10:30am-4:30pm
Wednesday, March 6, 2024 from 10:30am-4:30pm
Thursday, March 7, 2024 from 10:30am-3:30pm
What if I encounter an error during registration?
If you encounter errors while registering, please try a different browser. If problems persist, please contact registration Customer Service at (864) 342-6340 between the hours of 9:00 am – 5:00 pm Eastern Standard Time or email email@example.com
Who can I contact with questions about registering?
For questions regarding your registration, please contact registration Customer Service at (864) 342-6340 between the hours of 9:00 am – 6:00 pm Eastern Standard Time or email firstname.lastname@example.org.
I bought a Conference Pass, how do I register for the Guest/Buddy Conference Pass?
To register your friend you’ll need to log back into your registration, and look for the button that says “Add Another Attendee” then you’ll select the conference pass option when you get to the registration page for their record.
To log back into your registration for WPPI 2024 please visit:
https://registration.experientevent.com/ShowWPP241/ and sign in using the section titled “Edit/Update Existing Registration”
If you need additional assistance please contact registration Customer Service at (864) 642-6340 between the hours of 9:00 am – 6:00 pm Eastern Standard Time or email email@example.com.
Who can I contact with questions about the Conference Program or Seminars?
For questions regarding the WPPI Conference program or seminars, please contact Arlene.Evans@emeraldx.com
Can I register on-site?
Yes, please visit the “Register Here” attendee registration counters during registration hours. Please note that registration fees are higher onsite.
How do I change my registration?
Please contact registration Customer Service at 800-465-5514 for domestic calls, 847-996-5814 for international calls between the hours of 9:00 am – 6:00 pm Eastern Standard Time or email firstname.lastname@example.org
If I need to cancel, what is the cancellation policy?
Please refer to the Show Policy for information on cancellation and refunds.
Do I need a ticket for Special Evening Events?
Tickets are not needed for the Special Event Sessions. These events are open to Conference Pass attendees, you will not receive a ticket for these events, nor will they be listed on your badge.
How can I obtain a Visa letter invitation for WPPI?
WPPI will provide a visa letter for attendees upon request.
A visa letter will automatically be generated once you complete your registration for WPPI. During the registration process you will be prompted to provide your full contact information and country of origin’s information. Please fill out the registration form accurately. Your registration contact information must match exactly with the contact information and information that appears on your passport. Once you have completed your registration you will receive a confirmation email with a link where you will be able to print your personalized invitation letter. The entire process is very easy and fast. Please note that an invitation letter is not a decisive factor in determining whether or not the visa will be issued.
Are children allowed in the conference classes or the expo?
WPPI is a professional trade event.
- Children under the age of 14, including infants, are not permitted in any conference seminars at any time.
- Children under the age of 14 are permitted on the expo show floor and must be under adult supervision at all times – no more than two children per adult. Proof of age may be required.
- Strollers will be permitted on the show floor, but are not recommended.
Do you offer a Student/Educator Discount?
Yes. To activate Student/Educator pricing simply answer the question in registration that asks, “Are you a student/educator/military?” with the proper response in the drop down options. At the end of the registration process you will be prompted to upload your student/educator credentials for approval.
Do you offer a Military Discount?
Yes. To activate Military pricing simply answer the question in registration that asks, “Are you a student/educator/military?” with the proper response in the drop down options. At the end of the registration process you will be prompted to upload your credentials for approval.
Forms of ID cards to show proof of service:
• Military ID Card
• Dependent ID Card
• VA Issued Identification Card (for the VA health care system)
• Veterans ID Card (not yet available)
• Veterans Designation on Drivers License
• Locally issued Veterans ID Card (some counties offer these ID Cards)
• Other ID or Membership Card – examples include veterans groups such as the VFW, American Legion, AMVETS, etc.
• Active duty military
• Current Guard / Reserve
• Military dependents (anyone with a DoD issued military or dependent ID)
• Veterans (proof of service required)
Where can I find health and safety information about the event?
WPPI is excited to welcome our attendees and exhibitors back to forge new relationships and celebrate old ones. Our team is committed to creating an event experience where our customers, partners, and employees can safely and effectively conduct business. Read on to find out what health measures we have in place and how you too will play a role in moving business forward safely. View the Health & Safety Guidelines
I'd like to model at your show.
We hire models through Image Model Talent Agency. If you’d like to apply with them you can reach them at email@example.com, 770.993.2493
I'd like to volunteer. How do I sign up?
Thank you for your interest in being a volunteer! Please click HERE to submit your information to our team.